FAME Fitness Gym

For over 20 years, FAME Fitness Owner Jonas Palmer has been training athletes, musicians, and other celebrities all over the country. Are you next? FAME Fitness operates a gym in Philadelphia, PA where Jonas is the head trainer and works with clients both on-site and at private gyms.

(267) 582-3550

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Refund and Return Policy

REFUNDS AND RETURNS


This refund and return policy describes what actions are available to you after you purchase physical goods and services from https://famefitnessgym.com (the “Site”) or personal training staff of FAME Fitness LLC or Punch And Lift LLC.

 

FOR TRAINING SERVICES PERFORMED IN PERSON

For new clients, training services have a 7 day money-back guarantee valid only for the first paid introductory session. This guarantee expires at the start of the second paid session or 7 days following the completion of the first session, whichever is sooner, and clients will be unable to claim a refund after that time.

For existing clients, any prepaid sessions may be refunded prior to their redemption at 50% of their original value.

 

FOR PHYSICAL ITEMS PURCHASED ON THIS SITE

Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@famefitnessgym.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@famefitnessgym.com and send your item to: 702 North 3rd Street Box 818, Philadelphia, PA, 19123, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 702 North 3rd Street Box 818, Philadelphia, PA, 19123, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.